Frequently Asked Questions

Self-Serve Dog Wash

Q. CAN I BRING MORE THAN ONE DOG?

A. Yes. One dog goes in the tub, and we have secure attachments by each tub for your other dog. Our dog wash is also spacious enough in case your pup does not like small areas. For safety and courtesy, if you are not able to control multiple dogs by yourself, please bring an additional person with you to help.

Q. CAN I BRING MY OWN SHAMPOO AND TOOLS?

A. Absolutely. We carry a variety of professional grade specialty shampoos, conditioners, rinses and medicated treatments but you are more than welcome to bring your own. We strongly recommend you always bathe your pet with a product specifically made for them and not for humans, and that is why our products we provide are complimentary with our dog wash!

Q. DO YOU TAKE RESERVATIONS?

A. No, all self-serve tubs are on a first come, first serve basis. 

Q. HOW OFTEN CAN OR SHOULD I BATHE MY PET?

A. It all depends on your dog’s breed, their individual skin sensitivity, and the product you are using to clean them. A general rule of thumb is every 4-8 weeks. The shampoos we provide are specifically designed for frequent washing. If you are unsure with the frequency of washing your dog, please consult with your veterinarian. 

Grooming Salon - South St. Paul, MN

Q. WHAT GROOMING SERVICES DOES PET FRESH OFFER?

A. We offer full-service grooming that includes a comprehensive wash, blow out, brush out, ear cleaning, nail trim, scented spritz and a fashionable haircut customized to your preferences. Alacarte services are available for add-on which can include puppy groom intro, puppy bath, de-shedding, conditioner upgrade, nail polish, paw balm, teeth brushing, nail trim, nail grind, and gland expression!

Q. HOW OFTEN SHOULD I BRING MY PET IN FOR GROOMING?

A. The frequency of grooming depends on your pet’s breed, coat type, and lifestyle. In general, most pets benefit from grooming every 4-6 weeks, but we can provide personalized recommendations based on your pet’s needs.

Q. DO YOU GROOM ALL BREEDS AND SIZES OF DOGS?

A. Yes, we groom dogs of all breeds and sizes. Our experienced groomers are trained to work with a wide range of coat types and temperaments.

Q. WHICH VACCINATIONS ARE REQUIRED FOR MY DOG TO BE GROOMED AT YOUR FACILITY?

A. We require a valid rabies vaccination card.

Q. WHAT IF I NEED TO CANCEL OR RESCHEDULE MY APPOINTMENT?

A. We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to adjust our schedule accordingly and accommodate other clients. Late cancellations or no-shows may be subject to a cancellation fee.

Q. DO I NEED TO MAKE AN APPOINTMENT FOR GROOMING?

A. Yes! You can book your grooming appointment below. We can’t wait to meet you and your furry companion!

Book Grooming Appointment